Bookings

Cancellation

• How can I reschedule a cancelled booking?
• What are the cancellation fees?
• How to cancel a booking?
• New article

Managing Bookings

• How do I change the time of an existing booking?
• How do I define my pick-up location?
• How to lodge a Complaint?

Getting picked up

• What are average pick-up wait times?
• Who do I call if no one comes?
• Do I need to bring my ticket printout?